SHIPPING POLICY

Effective Date: June 9, 2026

At NeatBar™, we are committed to delivering your order as quickly and smoothly as possible.
Please review the information below regarding our shipping process and delivery estimates.
1.    FREE WORLDWIDE SHIPPING
We proudly offer FREE shipping on all orders.
There are no additional shipping charges at checkout.
2.    ORDER PROCESSING
Orders are typically processed within 1-3 business days.
Once your order has been processed and shipped, you will receive a shipping confirmation email containing tracking information.
During periods of high demand, holidays, promotions, or product launches, processing times may be slightly longer.
3.    ESTIMATED DELIVERY TIMES
Delivery times vary by destination.
The following estimates apply after your order has been processed and shipped:
Country / Region    Estimated Delivery Time
United States    6-12 Business Days
United Kingdom    6-10 Business Days
Germany    6-10 Business Days
Rest of Europe    8-15 Business Days
Canada    8-15 Business Days
Australia & New Zealand    8-15 Business Days
Rest of World    15-30 Business Days
Please note that these are estimated delivery times and are not guaranteed.
4.    TRACKING YOUR ORDER
Once your order ships, you will receive a tracking number via email.
Tracking updates may take 2-5 business days to appear after shipment.
Depending on the shipping carrier, updates may occasionally be delayed.
5.    CUSTOMS, DUTIES & IMPORT FEES
For most customers, no additional action is required after placing an order.
However, customs policies vary between countries.
Customers are responsible for any customs duties, import taxes, VAT, or government-imposed fees required by their local authorities.
NeatBar™ is not responsible for customs delays or charges imposed by local governments.
6.    DELIVERY DELAYS
While we work hard to ensure timely delivery, delays may occur due to circumstances outside our control, including:
• Customs inspections
• Severe weather conditions
• Carrier delays
• Public holidays
• Transportation disruptions
• Supply chain interruptions
• Government actions
Delivery estimates should be considered guidelines rather than guarantees.
7.    INCORRECT SHIPPING INFORMATION
Customers are responsible for providing accurate shipping information at checkout.
If you notice an error in your shipping address, please contact us immediately at:
support@neat-bar.com
Once an order has entered processing or shipment, address changes may no longer be possible.
NeatBar™ is not responsible for orders delivered to incorrectly entered addresses.
8.    LOST SHIPMENTS
If your package appears lost in transit, please contact us.
We will investigate the shipment with the carrier and work toward an appropriate resolution.
If the shipment is officially determined to be lost, we may provide either:
• A replacement shipment
• A refund
at our discretion.
9.    DELIVERED BUT NOT RECEIVED
If tracking indicates your order was successfully delivered but you cannot locate it, please:
• Check around your property
• Check with neighbors
• Check with household members
• Contact the shipping carrier
If further assistance is required, contact our support team and we will do our best to help.
10.    MULTIPLE SHIPMENTS
In some cases, orders containing multiple items may arrive in separate packages.
This allows us to ship products from the most efficient fulfillment location and may result in faster delivery.
11.    CONTACT US
For any shipping-related questions, please contact:
NeatBar™
Email: support@neat-bar.com
Website: https://neat-bar.com